Infrastructure Maintenance is our core competence
In order to keep your IT Infrastructure running hassle-free, signing up an Annual Maintenance Contract is the most effective and economic solution. We Offer complete IT solutions to help for Computing devices, Servers, Storage & Networking Devices backed by a solid workforce of highly qualified L1, L2 and L3 Experts with nearly 5 to 35 years of industry experience.
We meet stringent SLAs as per the client’s terms to support and maintain their mission-critical infrastructure.
As your dedicated partner in success, we have outsourced service ticketing software which is a state-of-the-art solution to attain near to zero downtime. We take care of all your assets and keep your machines maintained, durable and worthy. Our outsourced follow-up and support have helped organizations reduce cost, increase efficiency and manage risk.
Our AMC Services include round the clock support for all Endpoints, servers, network infrastructure, security, gateway, surveillance, power solutions, connectivity, etc.
Computer AMC Services: computer Annual Maintenance Service
- Budget Compliance: We deliver a team of industrial experts who can manage your IT infrastructure at significantly less cost. We offer Annually, Semi-annually or Quarterly plans to accommodate your service needs.
- Reduced In-House IT Team: Every organization has significant expenses on manpower for core functionalities. Why spend on additional IT Resource team if they can be outsourced to experts like us.
- Tech Support: Our On-site Service team is backed by our tech support team who are available on call Monday to Saturday during business hours. Most of the service complaints are fixed over the remote connectivity as soon as a service request is raised.
- Extended Monitoring: Our tech teams also monitor your network infrastructure activities 24X7. Most of the issues are resolved even before they affect you. We constantly keep you updated on the status of software & hardware assessments
- Access to Front-line Technologies: Our Service & Maintenance are constantly updated with new-to-the-market knowledge and technology. You can get access to latest technologies and demonstrations without much of a hassle.
- Automation: On complete assessment of your infrastructure, we design a scope to automate all your IT processes with contemporary tools to keep up with security and auditing compliance.
Variants of AMC Offered:
Comprehensive Annual Maintenance Contract: Complete Hardware Maintenance with Service and Support including hardware & Parts replacement at no additional cost.
Non-Comprehensive Maintenance: Complete Hardware Maintenance with Service and Support excluding hardware & Parts replacement at actual costs.
Resident Engineer Service:We station a dedicated Engineer at your location on all working days or alternative days as per the service requirements.